Magento Catalog Images Dissappear When You Refresh Cache

Written by Adrian Hart

Topics: Magento

Recently we encountered a problem with Magento, where all our product catalogue images vanished from the page when we refreshed the Images cache in the Magento backend (System -> Cache Management).

After hours of scouring the internet we discovered that, because PHP Safe Mode was enabled on our server configuration, the images were not auto-resizing. Therefore once the image cache was cleared all our resized images dissappeared from the product pages.

Switching PHP Safe Mode to Off will fix this problem.

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